Privacy Policy

1. Introduction

Unfaa ("we", "our", or "us") operates an e-commerce platform that enables merchants to create and manage online stores. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform at unfaa.com and any associated services.

2. Information We Collect

• Account information: Name, email address, phone number, and password when you register.
• Shop data: Store name, products, orders, and customer details that merchants add to their shops.
• Usage data: Pages visited, features used, IP address, browser type, and device information.
• Payment information: Processed through third-party payment processors; we do not store full card numbers.

3. How We Use Your Information

• To provide, operate, and improve the Unfaa platform.
• To authenticate your identity and manage your account.
• To send transactional emails and platform notifications.
• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers (hosting, analytics, payment processors) under strict confidentiality agreements. We may disclose information if required by law or to protect the rights and safety of Unfaa and its users.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

6. Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to certain processing. Contact us at the address below to exercise these rights.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact Us

For questions about this Privacy Policy, please contact us at [email protected].